Alberta Door-to-Door Sales Licensing and Compliance Guide

Alberta Door-to-Door Sales Licensing and Compliance Guide

The legal and regulatory architecture in Alberta is enforced through the provincial licensing regime governing direct sales activities in Alberta. Based primarily on the Consumer Protection Act (CPA) and the Direct Selling Business Licensing Regulation (DSBLR), this analysis details the mandatory licensing, security, contractual, and performance obligations placed upon businesses engaging in door-to-door sales, focusing specifically on critical compliance pitfalls and the consequences of regulatory failure.

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Regulatory Foundations and Definitions of Direct Sales in Alberta

The legal foundation for regulating direct sales in Alberta is established by the Consumer Protection Act, supported by several specialized regulations that detail operational compliance. Businesses must complete the Direct Selling Business Licence Application Form, the completed form must be accompanied by a police information check, standard contract samples, and evidence of posted financial security.

Legislative Authority: The Consumer Protection Act (CPA) and Regulation

The CPA, R.S.A. 2000, c. C-26.3, is the primary legislative mechanism supplemented by the Direct Selling Business Licensing Regulation (DSBLR), designed to safeguard consumers by establishing protections against unfair business practices and providing the government with enhanced remedies, robust enforcement tools, and tougher penalties to deter market misconduct. The territorial reach of the CPA is expansive. The legislation applies whenever a consumer or supplier resides in Alberta, or when the contract offer or acceptance is made in or sent from the province. This broad jurisdiction means that businesses based outside Alberta must adhere to the province’s direct selling framework if they engage representatives who solicit sales within its borders. This broad scope ensures that companies operating remotely or from outside the province but targeting Alberta consumers are held to the same high standards of regulatory compliance. You can find the form required for the licenses to work over beyond province borders here.

Defining “Direct Selling” and “Consumer Transaction”

A business is classified as a direct seller if its activity involves soliciting, negotiating, or concluding sales contracts in person at any location other than the seller’s usual, fixed place of business. These contracts must include goods or services purchased by an individual predominantly for personal, family, or household use. This geographical trigger—moving the transaction away from an established commercial environment—is the key mechanism that imposes the higher regulatory compliance burden.

The legislation focuses on sales of goods or services intended primarily for personal, family, or household use by an individual. Sales conducted business-to-business (B2B) are generally excluded from the specific licensing requirements of the DSBLR. The law recognizes that a consumer solicited outside of a stable retail environment is inherently more vulnerable.

 The distinction between an unsolicited visit to a private residence and a solicited interaction at a temporary, public sales venue is crucial for compliance. Where a consumer engages a seller at a kiosk or market stall, the stringent licensing and cancellation rules for door-to-door sales may not apply, given that the vendor operates from a recognized, temporary place of business. However, it is imperative to understand that the general CPA protections against “unfair practices” remain in effect regardless of where the transaction is concluded. Therefore, businesses operating in any consumer-facing capacity must still adhere to ethical conduct standards.

Interaction with Municipal Bylaws and Local Requirements

While obtaining a provincial Direct Selling Business Licence authorizes a company to operate across Alberta, many local municipalities impose secondary licensing or permitting requirements on direct sellers.7 Companies must ensure comprehensive compliance with these local rules, which may include displaying City-issued identification permits, adhering to mandated solicitation hours (commonly restricted to between 9:00 a.m. and 8:00 p.m.), and respecting premises where a “No Soliciting” sign is visibly displayed.

Licensing and Exemptions: Mandatory Requirements for Business Operation

The licensing process under the CPA serves as a vetting mechanism, ensuring that companies engaging in direct sales meet standards of good conduct and maintain adequate protection for consumers.

The Direct Seller Licensing Mandate (Business Level)

The vast majority of companies selling products or services door-to-door must possess a Direct Selling Business Licence issued by the Government of Alberta. Maintaining this licence requires ongoing compliance, including notifying Service Alberta and Red Tape Reduction in writing within 15 days of any administrative change, such as a change in the business address, the partners of a partnership, or the officers or directors of a corporation.

The Licensing Process: Application and Documentation

The application process for the Direct Selling Business Licence is rigorous, requiring substantial documentation to confirm the applicant’s fitness to operate. Applicants must provide:

• Detailed information regarding the business structure.
• A satisfactory criminal record check or police information check.
• Evidence of the required security (bond), which is addressed in detail in Financial Security and Bonding Obligations
• A copy of standard contracts or agreements intended for consumer use, allowing the regulator to proactively verify compliance with mandatory contractual elements.
• Payment of the prescribed licensing fee.

Mandatory Compliance: Business Identification Cards for Salespersons

Crucially, the licensed business must provide an official identification card for every person selling on its behalf. This card is a foundational element of consumer protection, allowing consumers to verify the legitimacy of the seller.

The required elements for the identification card are prescribed by regulation :

• The salesperson’s name.
• The business name, physical address, and provincial licence number.
• A signature by the signing authority appointed by the business.

The individual seller has an obligation to produce this identification card when requested by a consumer, a potential consumer, a peace officer, or an inspector appointed under the CPA.4

Analysis of Statutory Exemptions

Certain categories of goods, services, or sellers are exempted from the Direct Selling Business Licensing Regulation, typically because they are heavily regulated under other specialized legislation.

Key Statutory Exemptions from Alberta Direct Selling Licensing:

Exempt Activity/Product	Relevant Regulatory Context/Condition
Regulated Professions	Insurance, Securities, Real Estate, Mortgage broker services
Specialized Services	Lightning protection, Well-drilling services
B2B Sales	Goods or services sold exclusively to other businesses
Specific Consumer Products	Pre-arranged funerals and cemetery plots, Courses at private vocational schools
Minor Salesperson Exemption	Salespersons (not the business) where the average sale is less than $500 (Requires Registrar approval)

A particularly notable point of regulation is the explicit exclusion regarding home renovation products and services. Direct salespersons involved in selling home renovation products or services are specifically barred from utilizing the exemption for minor sales (where the average sale is less than $500) and must, therefore, always be licensed.

Financial Security and Bonding Obligations

Financial security requirements serve as a cornerstone of consumer protection in Alberta’s direct selling framework. Under the Consumer Protection Act (RSA 2000, c. C-26.3) and the Direct Selling Business Licensing Regulation (AR 190/99), all licensed direct sellers must maintain a form of financial security approved by the Director of Fair Trading. This bond or deposit ensures that funds are available to compensate consumers if the business fails to fulfill contractual or statutory obligations.

The General Licensing and Security Regulation (AR 187/99) governs the form, amount, and administration of this security. It provides the Director authority to hold, forfeit, or release the security to settle valid consumer claims arising from breaches of the CPA or non-performance of a contract.

The Low Threshold Requirement: Posting Security

The financial security requirement applies to all businesses that must hold a Direct Selling Business Licence. A licence, and therefore a bond, is required whenever a direct sales contract exceeds $25, as defined in section 104 of the CPA. Licensed direct selling businesses are legally required to post a financial security, such as a bond or cash deposit, if the value of the direct sales contract is worth more than $25. While the $25 figure defines the threshold for what constitutes a “direct sales contract,” it does not exempt lower-value sellers from the security obligation once a licence is required. In practical terms, virtually every licensed direct seller must post financial security, ensuring broad consumer coverage.

This low threshold ensures that financial security is a de facto universal requirement for nearly all licensed direct selling operations. This mandate is treated as a necessary provision for high-value contracts and as a core component of maintaining the operational licence. The nominal dollar amount is deliberate, as it minimizes the barrier for consumers seeking restitution and underscores the government’s low tolerance for consumer financial exposure in the direct sales environment.

Types of Acceptable Security

Acceptable forms of financial security, as prescribed under section 6 of the General Licensing and Security Regulation, include:

• A General Surety Bond issued by an approved insurer.
• A Cash Security Agreement, supported by an Irrevocable Letter of Credit.
• Cash, certified cheque, or money order payable to the Government of Alberta.

The amount of security is determined by the Director of Fair Trading, who assesses the adequacy of the bond relative to the potential consumer exposure associated with the business’s operations.

Duration and Retention of Security

Under section 8 of the GLSR, the Director retains the posted security for up to two years following the expiry, cancellation, or cessation of the direct selling license. This retention period allows time for latent or delayed consumer claims to be made against the security after a business ceases operation. If a claim is paid out, the Director may require the licensee to replenish or replace the bond before the business can continue or renew its license.

Consumer Restitution Mechanism

The primary function of the financial security is to provide monetary recourse for consumers who suffer losses due to a licensed seller’s non-performance, breach of contract, or violation of the CPA.

Under section 135 of the CPA, consumers may file a security claim with the Director of Fair Trading, supported by proof of loss (e.g., undelivered goods, refused refunds, or misrepresented services). If validated, the Director may release funds from the posted security to compensate the affected consumer.

Consumers generally have up to two years after the business ceases operation to submit such a claim, consistent with the GLSR’s retention period.

Summary of Key Compliance Requirements 

Requirement	Legal Source	Compliance Note
Mandatory financial security for all licensed direct sellers	Consumer Protection Act (RSA 2000, c. C-26.3), s. 132; Direct Selling Business Licensing Regulation (AR 190/99), s. 6	Required for licensing; applies broadly to all direct sales contracts exceeding $25.
Acceptable forms of security (bond, cash deposit, or letter of credit)	General Licensing and Security Regulation (AR 187/99), s. 6	Must be issued or made payable to the Government of Alberta.
Security retention period (two years post-licence)	General Licensing and Security Regulation (AR 187/99), s. 8	Ensures coverage for delayed or unresolved consumer claims after cessation of business.
Consumer claims and recovery process	Consumer Protection Act, s. 135	Allows consumers to seek direct restitution from the posted security for CPA or contractual breaches.
Obligation to replenish security after payout	General Licensing and Security Regulation, s. 7	Required before licence renewal or continuation after a claim has been paid out.

Mandatory Contract Integrity and Disclosure Requirements

Once a license is granted and the required financial security posted, a licensed direct seller must ensure that a valid, enforceable, and transparent contract governs every direct sales transaction. The contract itself is a central consumer protection tool: deficiencies expose the seller to refund obligations, cancellation rights, and administrative penalties under Alberta’s Consumer Protection Act and associated regulations.

Contract Content and Structure

Every direct sales contract must stand alone as a whole, written record of the agreement, incorporating all essential terms and disclosures. The Direct Seller Contract Requirements published by the Alberta government provide a statutory checklist of required elements. Omitting or misformatting any required element may render the contract legally deficient.

Key required elements include:

• Names and addresses of both parties (buyer and seller).
• The salesperson’s name (if applicable), the business name, business address, telephone (and fax, where applicable).
• Date and place where the contract is signed.
• A clear description of the goods or services to be delivered, in sufficient detail to identify them.
• Itemized pricing (including deposit, taxes, and balance) and total contract price.
• Terms of payment (when and how the balance must be paid).
• If delivery or performance is in the future: the delivery date (for goods) or commencement date (for services), and the completion date.
• If credit is extended, a disclosure of any security (e.g., lien or registration) and the complete disclosure statement required under the Cost of Credit Disclosure Regulation.
• Description and value of any trade-in arrangement (if goods are accepted in trade).
• A statement of cancellation rights (including the 10-day “cooling off” right and any extended cancellation rights) in compliance with the Direct Sales Cancellation and Exemption Regulation.
  • This cancellation statement heading must appear in at least 12-point bold type.
  • If the statement is not printed on the front of the contract, there must be a bold notice on the front directing the reader to where it appears.
• Signatures of both the consumer and the seller (or the seller’s representative).

To maintain compliance, sellers should use a single, fully vetted contract template that incorporates all statutory elements and be careful not to remove or modify required fields as a matter of convenience.

Execution, Delivery, and Record-Keeping 

A valid contract is more than a form—it must be properly executed, delivered, and documented. Key requirements:

• The contract must be fully completed and signed by both parties before any performance (delivery or services) begins.
• Under no circumstances should a blank or partially completed contract be used. An unfilled contract is prohibited under Alberta’s consumer protection regime.
• Any verbal statements, promises, or representations made by the salesperson must be written into the contract before signing. If not, they cannot be enforced.
• Immediately upon execution, the consumer must receive a signed copy of the contract. This triggers the start of cancellation and other statutory timelines under the CPA.
• The business must retain the executed contract for at least two years after completion, cancellation, or termination. Records may be stored electronically or physically, so long as they remain retrievable and secure.
• Periodic internal compliance reviews or audits should ensure that all contracts in use remain aligned with up-to-date legal requirements, and that no mandatory fields or formatting rules have been omitted.

These execution and retention practices reinforce accountability and support regulatory inspection or consumer disputes.

Consequences of Contract Deficiencies

Failing to meet Alberta’s contract integrity and disclosure rules can have severe consequences:

• A contract that lacks a required element or mis-formats the cancellation statement (e.g., failing to use 12-point bold type) is considered deficient under the Consumer Protection Act.
• Consumers may exercise an extended cancellation right (up to one year from contract date) if:
  1. The seller lacked a valid direct selling license at the time of the agreement.
  2. Required contract information or disclosures are missing or defective;
  3. The seller fails to deliver goods or begin services within 30 days of the date stated in the contract (or revised date, if agreed in writing).
• In those circumstances, the contract is treated as never having existed, and the consumer is entitled to a full refund of payments made, return of trade-in value, and cancellation of linked credit agreements or security.
• Upon cancellation, the seller must refund all monies within 15 days (and return trade-in items or their cash value).
• Failure to adhere to contract standards may also lead to administrative penalties, license suspension, or Director’s orders under the CPA.

In short, even minor omissions or formatting errors in the contract can trigger liability well beyond the immediate transaction.

Consumer Rights: Cooling-Off and Extended Cancellation (Active Version)

Under Alberta’s Consumer Protection Act, consumers in direct sales receive two cancellation rights: a 10-day cooling-off right and an extended cancellation right in cases of seller noncompliance.

Standard 10-Day Cooling-Off Right

• A consumer can cancel a direct sales contract within 10 days after receiving a signed copy of the contract.
• This right applies when the contract was negotiated or signed away from the seller’s usual place of business, and when its value exceeds the statutory threshold (commonly $25).
• If the 10th day falls on a Sunday or a statutory holiday, the consumer gains an extra day to cancel.
• The consumer may cancel for any reason during the cooling-off period, and the seller must honor it.

Extended 1-Year Cancellation Right

If the seller fails to fulfill key legal requirements, the consumer may cancel the contract within one year from its signing date. The seller’s missteps triggering this extended right include:

• Operating without a valid license is required for direct sellers.
• Contract omissions or defects, such as missing required terms or failing to use mandated formatting (e.g., bold cancellation statement).
• Delayed performance: the seller fails to deliver goods within 30 days of the stated delivery date, or fails to start services within 30 days of the stated commencement date.

If the consumer accepts delivery or allows services to begin after the 30-day delay, they may lose the right to cancel based on that performance failure.

Cancellation Process & Seller’s Obligations

Consumer Notice

• The consumer must notify the seller via a method that proves the date (e.g., registered mail, courier, fax, or email) to the address listed in the contract.
• The notice must clearly express the consumer’s intention to cancel.

Seller Duties after Cancellation

After receiving a valid cancellation notification, the seller must:

1. Refund all payments within 15 days.
2. Return any trade-in items (or equivalent value) concurrently with the refund.
3. Collect delivered goods within 21 days; the seller bears the cost of pickup.
4. Allow the consumer to retain goods until the refund is complete or a trade-in return is made.
5. If the consumer requested early service, the seller must still refund fully, but may charge for the portion of service already performed (reasonably calculated).

Recent Amendments and Prohibitions: The Energy Sales Ban

Alberta strengthened its consumer protection laws in 2017 by prohibiting unsolicited door-to-door sales of specific household energy products and related services.
The change came after a surge of consumer complaints about misleading energy-related sales, aggressive door-knocking tactics, and deceptive contract practices.
The ban aims to stop these high-pressure sales methods and to ensure that consumers can make energy-related purchasing decisions without coercion or misinformation.

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Regulatory Background and Scope

The provincial government introduced the door-to-door sales ban on January 1, 2017, after receiving more than a thousand complaints about unfair or misleading energy sales.
The rule prohibits direct sellers from approaching consumers in their homes to sell certain household energy products unless the consumer has invited them to do so.
Companies can still advertise or sell the same products through other channels, such as phone, mail, or online platforms, but they cannot show up uninvited at a residence.

This change closed a major loophole in Alberta’s consumer protection system by removing opportunities for high-pressure, face-to-face energy contract sales.

Products and Services Covered

The prohibition covers a range of products and services associated with residential energy use and efficiency.
These include, but are not limited to:

• Furnaces
• Natural gas and electricity energy contracts
• Water heaters
• Windows
• Air conditioners
• Energy audits

The government identified these categories because they were most frequently linked to consumer complaints involving misrepresentation, false claims of affiliation, or unfair contract terms.

Solicited vs. Unsolicited Visits

The critical distinction under the law is whether the consumer invited the salesperson.
If the visit is unsolicited—meaning the salesperson arrives without prior consent—it is prohibited.
If the consumer explicitly invites the salesperson, the visit is considered solicited and is allowed.

To stay compliant, businesses must document that the consumer requested the visit.
The preferred method is written or electronic confirmation, such as a text or email, because it provides verifiable evidence of consent.
A verbal invitation is risky since it leaves no record, and the burden always rests with the seller to prove that the visit was truly invited.

Maintaining a clear, timestamped system for recording consumer invitations helps businesses demonstrate compliance and avoid enforcement actions.

Enforcement and Compliance Risks

Regulators closely monitor businesses that attempt to bypass the ban.
Some companies have tried using low-value, permitted products—like LED bulbs or thermostats—as a way to gain entry into a home and then switch the sales pitch to a prohibited energy product.
This bait-and-switch tactic violates the law and can lead to severe penalties.

Authorities can issue Director’s Orders, impose administrative fines, or revoke licences if a company uses deceptive or indirect methods to sell banned products.
Businesses must ensure that every door-to-door interaction is transparent, solicited, and fully documented.

Compliance Insight

The energy sales ban marks a significant shift toward proactive consumer protection.
It underscores Alberta’s zero-tolerance approach to unsolicited, high-pressure sales in the energy sector.
Businesses that operate responsibly—by securing verifiable invitations, training their representatives, and maintaining detailed records—can continue to serve consumers ethically and in full compliance with the law.

Enforcement, Penalties, and Comprehensive Risk Mitigation

Non-compliance with the CPA and the DSBLR carries severe financial and operational consequences, enforced vigorously by the Director of Fair Trading.

Administrative Penalties and Financial Sanctions

The Director of Fair Trading has the delegated authority to impose substantial Administrative Penalties on both businesses and individuals who contravene the CPA, fail to comply with regulations, or breach the terms of a licence. The maximum Administrative Penalty that can be levied is up to $100,000 per contravention.

Recent enforcement actions illustrate the application of these penalties for issues such as misleading business activities, non-compliant direct sales contracts, and failure to operate with a required licence.

Director’s Orders and Regulatory Sanctions

In addition to financial penalties, the Director can issue mandatory remedial measures known as Director’s Orders. These orders may include requiring the cessation of deceptive business activities, ordering the amendment of direct sales contracts to meet legal specifications, and prohibiting the making of false claims regarding price benefits or advantages. Repeated or egregious failure to comply with the legislation can ultimately result in the suspension or revocation of the business’s Direct Selling Licence.

Compliance Best Practices Checklist for Direct Sellers

To neutralize the severe risks associated with the 1-year extended cancellation right and regulatory enforcement, a systematic approach to compliance is necessary:

• Licensing and ID: Maintain current provincial and municipal licences and ensure every representative carries a compliant ID card that includes the salesperson’s name and the business’s name, address, and provincial licence number.
• Proof of Solicitation: Implement a robust, auditable electronic record-keeping system (text/email) to prove express consumer invitation prior to home entry, particularly when discussing any products related to the energy ban.
• Contract Integrity: Utilize a single, legally vetted contract template that meets all mandatory requirements. Prohibit the signing of blank or incomplete contracts.
• Formatting Mandate: Verify that the required cancellation rights disclosure title is printed in 12-point BOLD type.
• Performance Reliability: Establish reliable logistical systems to ensure that delivery of goods or commencement of services occurs strictly within the 30-day window specified in the contract to prevent the triggering of the one-year extended cancellation right.

 Warning Notes: Operational Pitfalls and Liability Exposure

Direct sellers must recognize that operational errors quickly transition into significant legal liability under Alberta law. Failure to include seemingly minor mandatory contractual details (such as the specific completion date or the salesperson’s full name) is not treated as a trivial oversight but as a fundamental contract deficiency, instantly increasing the company’s liability exposure from 10 days to one year.

Furthermore, the stringent regulatory environment surrounding energy sales requires sellers to strictly separate unsolicited activities from the banned product categories. Attempts to evade the energy ban by initiating sales with permitted items are subject to regulatory scrutiny and pose a high risk of incurring substantial financial penalties and Director’s Orders.

Finally, the function of the mandated security bond is to provide consumers with guaranteed financial recourse for losses. Businesses should understand that consumer complaints that proceed to a claim against this security will directly impact the company’s license standing and may lead to increased scrutiny from Service Alberta.

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Final Thoughts

Alberta’s direct sales industry operates in one of the most heavily regulated consumer protection environments in Canada. The legal framework, grounded in the Consumer Protection Act, the Direct Selling Business Licensing Regulation, and supported by municipal bylaws, is intentionally rigorous to safeguard consumers and maintain fairness in the marketplace. This system ensures that direct sellers conduct business with transparency, accountability, and integrity while providing consumers with clear recourse when obligations are not met. For businesses, compliance is not a one-time task but a continuing operational responsibility that requires structured processes and consistent adherence to legal standards. Licensing and bonding obligations form the first layer of protection, requiring every legitimate direct seller to hold an active provincial licence and maintain financial security in the form of a bond, letter of credit, or deposit. This security guarantees compensation to consumers if a business defaults on its commitments and represents the foundation of consumer confidence in Alberta’s direct sales system.

The integrity of contractual documentation is the second cornerstone of compliance. Every direct sales contract must be complete, transparent, and fully executed before performance begins. Missing information, unclear disclosures, or incomplete forms are treated as serious deficiencies under the law, and even minor administrative oversights can expose a business to refund liability. 

FAQs

Who needs a Direct Selling Business Licence in Alberta?

Any business that sells goods or services directly to consumers away from its regular place of business must hold a valid Direct Selling Business Licence. This includes door-to-door sales, in-home demonstrations, or sales made at temporary locations such as trade shows. The licence ensures that businesses meet provincial standards for fairness, transparency, and consumer protection.

What is the purpose of the financial security or bond requirement?

The financial security (often in the form of a bond, cash deposit, or letter of credit) acts as a financial safeguard for consumers. If a licensed seller fails to deliver goods, refuses a refund, or violates contract terms, affected consumers can make a claim against the posted security to recover their loss. The security must be maintained throughout the business’s operation and for two years after it ceases activity.

What rights do consumers have to cancel a direct sales contract?

Consumers can cancel a direct sales contract within ten days of receiving their signed copy without giving a reason. They also have an extended cancellation right of up to one year if the seller fails to hold a licence, delivers goods or services late, or issues a non-compliant contract. The seller must refund all payments within fifteen days of receiving a valid cancellation notice.

How should a business prove that a door-to-door visit for energy products was solicited?

Businesses must maintain verifiable records showing that the consumer invited the salesperson. The most reliable method is a written or electronic record, such as a text message or email, from the consumer specifying the request. A verbal invitation is not sufficient proof. Maintaining timestamped records provides evidence of compliance if challenged by regulators.

What are the most common compliance errors that trigger extended cancellation rights?

The most frequent mistakes include incomplete or unsigned contracts, missing mandatory disclosures (especially the 12-point bold cancellation notice), failure to specify delivery or start dates, and operating without a valid licence. Even a small clerical error can make a contract legally deficient, allowing consumers to cancel for up to a year and recover all payments made.

How can a business develop a sustainable compliance strategy under Alberta’s Consumer Protection Act?

A strong compliance framework combines legal oversight with daily operational checks. Businesses should use legally vetted contract templates, maintain accurate records of licences and security bonds, and train all sales staff in consumer rights and documentation procedures. Regular internal audits and legal reviews help identify weaknesses before they lead to enforcement actions. Compliance should be treated as a permanent operational function, not a one-time requirement.

References

1. Direct seller’s licence | Alberta.ca https://www.alberta.ca/direct-sellers-licence
2. Contract Requirements – Direct Seller – Government of Alberta  https://www.alberta.ca/system/files/custom_downloaded_images/sa-direct-seller-contract-requirements.pdf
3. Unfair business practices | Alberta.ca https://www.alberta.ca/unfair-business-practices
4. Door-to-door energy sales ban | Alberta.ca https://www.alberta.ca/door-to-door-sales-ban
5. Dealing with Door-to-Door Sales – Open Government program https://open.alberta.ca/dataset/ecbe21e1-de85-46b5-9730-6b6c2b9f05c4/resource/51cacccb-7de1-4921-9db8-4e4a8db99fb4/download/dealing-with-door-to-door-sales.pdf
6. Security claims: How to make a security claim (bond claim) against a business operator’s security – Open Government program https://open.alberta.ca/publications/security-claims
7. Administrative Penalties (Consumer Protection Act) Regulation – Open Government program https://open.alberta.ca/publications/2013_135
8. LawCentral Alberta – Dealing with Door-to-Door Sales https://www.lawcentralalberta.ca/en/dealing-door-door-sales